Privacy/Policies

We can be reached: Via e-mail at: info@linkedforacause.com OR Call 1(403)701-3378 between 9:00 and 5:00 MST

PRIVACY: Your Privacy is important to us. We request your contact information only for the purpose of delivering your order and/or communicating with you, details of your order. It is not shared with any third party marketing companies and only, with your permission, to send you future emails on specials and Newsletter updates. You can choose not to receive this information simply by unchecking the box marked "receive future emails and promotions" when you check out at our secure Online store.
For each visitor to our Web page, our Web server automatically recognizes information regarding the domain. We collect the e-mail address of those who communicate with us via e-mail only for the purpose of responding to your email. Aggregate information on what pages consumers' access or visit, user specific information on what pages consumers' access or visit and information volunteered by the consumer, such as survey information and/or site registrations is collected and only used for internal review and is then discarded. It is used to improve the content of our Web page, to customize the content and/or layout of our page for individual consumer.

SECURITY: We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This state-of-the-art technology protects your data from unauthorized third parties. It encrypts all your personal information, including your credit card number, name and address during transactions, to provide a safe, secure shopping environment. If you still have questions please send us and email and we will be happy to assist you.

BACKORDERS: In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours at which time you can choose to wait, change or cancel your order.

RUSH SERVICE: If you require delivery quicker than indicated on your order please email us the specifics of where, what and by when you need it. We will get back to you with any additional costs that may be required and confirm if it will be possible to meet your date.

CANCELLATIONS: Since we attempt to ship all orders within 24 hours of receiving them, Shipping and handling, restocking and freight fees will apply to all orders shipped prior to receiving your request. If goods have not been shipped or pulled and packed yet, no charges will apply. The best way to let us know you wish to cancel an order is send us an email to info@LinkedForaCause.com with the subject line CANCEL ORDER in it.

RETURNS: If for any reason you are not satisfied with your purchase within 30 days, please send us an email and we will contact you with a return authorization number and address to send it to. Upon receipt of product we will refund the cost of your purchase. We appreciate feedback. It helps us be the best that we can be.

DAMAGED GOODS: In the rare instance that you receive damaged product, please contact us via email. We will make arrangements with you to send out replacement product and provide a return authorization to get the damaged product returned for inspection if need be.

SHIPPING:
TIMES: Your order will ship within 1 to 2 week days of receiving it. Standard ground delivery within USA and Canada takes aprx 5 to 7 business days. Any item that is out of stock will be back ordered and shipped immediately upon its arrival. Occasionally circumstances beyond our control will require additional shipping time. Inclement weather, Holiday season, large orders, custom orders, out of stock items may take longer. We will contact you if an item is on back order at which time you can choose to wait, change or cancel your order without penalty.
METHOD:
Orders ship via Canada Post from our Canadian warehouse.
INTERNATIONAL orders ship from our Canadian warehouse via Canada Post. Delivery times will vary depending on where goods are being shipped to. We can give you a more accurate expected date of arrival once an order is placed. If you have any questions regarding this or you live in a far away exotic land and prefer we ship to you using a different method please contact us via email at info@LinkedforaCause.com

TAXES and DUTY:
USA: All taxes and duties are included in your price.
Canada: LinkedForaCause.com is a Canadian based company. We are required by law to charge GST (5%) or HST (13%) based on which Province product is shipped to. The good news is that we are based in Alberta so we do not have to charge provincial sales tax on orders shipped to anyone in Canada exclusive of Provinces where it is harmonized in with your HST.
INTERNATIONAL: Taxes, brokerage and duty is regulated by the country the product is being shipped to. This is beyond our control and will be charged upon receipt of the goods at your door. Each country has different rules and fees. It is usually a percentage of the price of your order and normally not more than 20%. You will need to contact your Countries Customs office for more information. Pendants are made of pewter in Canada. The necklace chain is made in China and is lead free and nickel free. If you are unwilling to pay any duty that may be charged upon arrival of product to your door please do not place your order with us. Thanks for understanding. If you do decide it is worth it, we THANK YOU and would love to hear any feedback so we can tell others what to expect. Send us an email at info@LinkedforaCause.com

Terms of Use Statement: You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.